The booming
hotel industry of India is grappling with the challenges of sustainability. It
is no more a choice but a necessity. However, limited resources and rising
costs can be opportunities in disguise.
In the next
five years, the number of hotel rooms in India is going to increase by a
whopping 143 per cent to over 150,000, according to a study by HVS hospitality
consultancy. But the Indian hotel industry is not yet aware of the depleting
ground water levels, energy costs and solid waste that they will create along
the way, industry experts say.
In
developed countries, sustainable tourism is at the center stage of discussions.
So it's no wonder that the United Nations World Tourism Organization chose
sustainability as its main agenda for 2012.
"Every
action counts. This year, one billion international tourists will travel to
foreign destinations," said UN Secretary-General Ban Ki-moon in a recent
speech at the United Nations World Tourism Day in Gran Canaria, Spain.
"Imagine what one act multiplied by one billion can do."
Changing
the attitudes of hoteliers
Around 350
million tourists - international and domestic - feed India's growing tourism
industry, tourism ministry figures state. The industry itself accounted for
around six percent of total gross domestic product at US $32.7 billion in 2011.
The numbers explain why hospitality big-wigs around the globe are betting big
on this sector.
Fresh towels daily? No thank you, green hotels say |
With many
international chains now foraying into the Indian market, global green
practices are also getting imported. However, the implementation of such
measures in the Indian scenario is a challenge.
"Everyone
wants to join the bandwagon of sustainable tourism," HVS chairman Manav
Thadani said. "A lot of hotels have started to call themselves green, but
they are not able to measure it yet."
India's ITC
hotel chain was accorded the leadership in energy and environmental design
(LEED) award for its "world-class green practices." LEED is an
internationally recognized green building certification system, providing
third-party verification that a building was designed in a sustainable way.
However, this award is not representative of the larger picture of India's
hospitality industry.
A study by
Germany's International Hotel Association (IHA) revealed that Germans have a
large willingness to act in an environmentally conscious manner in their daily
lives. IHA has over 1,400 hotels as its members. The survey found that energy
efficiency was of prime importance in the investment decisions of around 66 per
cent of hotels in Germany. India, however, has not been able to make much
headway in this direction.
"Hotels
in India do not want to inconvenience their guests by imposing eco-friendly
instructions," Thadani said. "Secondly, they think of sustainability
as an additional financial investment. This mind set has to change."
Creating a
win-win situation
There is money to be made by going green |
Contrary to
popular perception that "going green" is an expensive affair, several
hotel chains are reaping its benefits. The Hilton group, for example, saved
$147 million worldwide by reducing its energy and water consumption by an
average of 15 percent in 2011.
"Hotels
can increase their bottom lines by one to two percent simply by using
sustainable practices," Thadani said. He added that a leading luxury hotel
chain in India, which did not wish to be named, saved over $1 million by using
such measures last year.
However,
Indian hotel chains have for starters, warmed up to the sustainability agenda
in the marketing rather than business sense. In this, the German hotel industry
is in stark contrast. According to the IHA survey, 66 percent of the hotels in
Germany do not use their environmental orientation for marketing.
While in
India, sustainability is not the most highly rated criteria for booking hotels
among consumers, German travelers think otherwise. Earth Guest Research by
Accor revealed that 46 percent of German respondents based their hotel
selection on sustainable development. About 60 percent of these are even
willing to pay a higher price for climate friendly services.
Ruchika
Chitravanshi and Idrees Lone are currently participating in a two-month
fellowship for Indian journalists at Deutsche Welle's international training
center DW Akademie.
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